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Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last updated: December 15, 2024

This Privacy Policy describes how Veredian ("we," "our," or "us") collects, uses, and protects your information when you use our travel assistance application and related services.

Information We Collect

Personal Information

  • Name and contact information
  • Email address and phone number
  • Travel preferences and history
  • Payment information (processed securely)

Usage Data

  • App usage patterns and interactions
  • Device information and IP address
  • Location data (with your permission)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic app functionality and security

Analytics Cookies

Help us understand how you use our app

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Deliver relevant content and advertisements

Analytics and Third-Party Services

We use third-party analytics services to improve our app:

  • Google Analytics: Website and app usage statistics
  • Firebase Analytics: Mobile app performance monitoring
  • Mixpanel: User behavior analysis and insights
These services may collect data according to their own privacy policies.

Your Rights Under GDPR

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Data Portability

Receive your data in a portable format

Data Security

We implement industry-standard security measures to protect your data:

Encryption

End-to-end encryption for sensitive data

Secure Storage

Protected servers with regular backups

Access Control

Limited access on need-to-know basis

Contact Information

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Veredian Privacy Team
350 Fifth Avenue, Suite 7810
New York, NY 10118
Phone:
+1 (212) 555-0147
Response Time: We will respond to your privacy requests within 30 days as required by GDPR.

Policy Updates

We may update this Privacy Policy from time to time. When we do:

  • We will notify you via email or app notification
  • The updated date will be clearly displayed
  • Previous versions will be archived for reference

Your continued use of our services after policy updates constitutes acceptance of the changes.